Returns & Exchanges

How it Works

Select the items to return or exchange

Get a refund or new order confirmation

Send it off when you can

Common Returns Questions

Is it easy to return or exchange items?

Once your return or exchange is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

Once your items are inspected by our team, you'll get your refund typically within 48 hours. Please note that it can take some banks up to 10 business days to process a refund, so please check with your bank before contacting us. 

What items are returnable?

  • Items purchased in the last 60 days. 
  • Items that have not been worn or damaged and are in re-sellable, like-new condition. 

What items are non-refundable?

  • Items that have been worn or damaged and are not in like-new condition
  • Items marked as final sale.
  • Care Accessories
  • Free gifts, samples or promotional items.
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